Return Policy

QUALITY GUARANTEE:

All Totally-Tiffany and ScrapRack products are warrantied against manufacturing defects for 1 year from date of purchase. If you have found a quality issue, please contact us at CustomerService@Totally-Tiffany.com or call us at 253-284-9200.

SATISFACTION GUARANTEE:

Once you receive your ScrapRack or Totally-Tiffany item, you’ll have 30 days to take it for a test drive. If after that time, you decide for any reason that you don’t love it, you’ll have an additional 15 days to return your products.  All returned products must be in resalable condition.

TO RETURN PRODUCTS:

If you need to return your product(s), please start by clicking this link (note: have your order number and zip code available).  If you have any questions, please contact Customer Service at 253-284-9200 or CustomerService@Totally-Tiffany.com.