Return Policy

QUALITY GUARANTEE:

All Totally-Tiffany and ScrapRack products are warrantied against manufacturing defects for 1 year from date of purchase. If you have found a quality issue, please contact us at customerservice@Totally-Tiffany.com

SATISFACTION GUARANTEE:

Once you receive your ScrapRack or Totally-Tiffany item, you’ll have 30 days to take it for a test drive. If after that time, you decide for any reason that you don’t love it, you’ll have an additional 15 days to return your products. ¬†All returned products must be in resalable condition.
If you have other questions or concerns please contact us at CustomerService@Totally-Tiffany.com

TO RETURN PRODUCTS:

Log into your account, and click on Orders. There will be a pink button that reads, Request Return. Click on that and fill out the needed information to get started on your return.